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Shipping Policy
Thank you for shopping with Dragsteer®. We appreciate your support and work hard to get every order shipped as quickly and safely as possible.
Order Processing
Most orders are processed within 1–3 business days. During product launches, holidays, or periods of high order volume, processing times may be slightly longer.
Once your order ships, you’ll receive a confirmation email with tracking information.
Shipping Methods
We ship throughout the United States using trusted carriers such as UPS and USPS, depending on the size, weight, and destination of your order.
Delivery Times
Estimated delivery times begin after your order has been processed.
Typical delivery times are:
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Standard Shipping: 2–7 business days
Delivery times are estimates and may vary due to carrier delays, weather, or other circumstances beyond our control.
Shipping Rates
Shipping costs are calculated at checkout based on the items ordered, package size, weight, and delivery destination.
Large items, including Dragsteer® roping dummies, may ship separately from apparel or accessories. If your order contains multiple products, they may arrive in separate packages at different times.
From time to time, Dragsteer may offer free shipping promotions on select products.
Incorrect Shipping Information
Please verify your shipping address before placing your order.
Dragsteer is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete shipping information provided at checkout.
Damaged or Lost Packages
If your order arrives damaged, please contact us within 5 days of delivery. Include your order number and photos of both the product and the packaging so we can assist you as quickly as possible.
If your package is lost during transit, please contact us. We’ll work with the shipping carrier to investigate and help resolve the issue.
Questions
If you have any questions about shipping or your order, please contact us at: